Product Support

Stellar Video Repair – Windows and Mac

Customer Service

To view your order history and access your account please visit: https://softcity.u-bill.com/

To contact SoftCity Customer Service, please email us at support@softcity.com

Technical Support

For technical support, please contact Stellar Phoenix:

Stellar Phoenix Technical Support:
support@stellarinfo.com

How do I activate my software?

Activation Instructions:

  • Click the Activation icon  in the Menu Bar
  • Enter the Serial Number you received via email
  • Click Next

How do I uninstall my software?

Uninstall Instructions:

  • Close the Stellar program (if open).
  • Click the Start icon.
  • Click All Programs (or Programs).
  • Click on the Stellar application Folder.
  • Click on the ‘Uninstall” icon.
  • Click “Yes” to Uninstall the program.

Photo Recovery FAQs

You can find all Stellar Video Repair FAQs on the product page here.